Import Not Adding Contacts

Smart CRM & Sales Hub CRM
1

I am trying to import some contacts to our CRM. I’ve done so successfully multiple times in the last month. This time, I am getting the following in my Import table:

Date: 11/02/2017

Type: Contacts

Processed: 35

Added: 0

Errors: 2

The two errors are expected, because two of the records do not have e-mail addresses. The adding of 0 contacts is the part I don’t understand. The only thing that I can think of is that I also had a HubSpot owner field that was mapping to a user (pending invite). Does anyone know if mapping the HubSpot owner field to a user that has yet to accept the invite will cause the contacts not to be added?

2

Typically when it says that a list has been processed but no contacts have been added it means that they are already in the system and therefore won’t be added in again. If the Lead Owner didn’t exist it would have shown up as an error but the contacts should still be added because you have an email associated with them.

3

Thanks, shearn! That’s exactly what it was. Apparently, I imported this data previously and promptly forgot about it. haha! I appreciate the quick reply.