Hello Community,
I’m a pretty seasoned CRM user and also a developer. I have been working with quite a few system for the better part of 30 years and lately one Open Source CRM by the name Suite CRM. What made me look in to that particular system was among other things the import capabilities that are provided. Unfortunately the versions I’ve been working on have all rather poor e-mail handling. A new version is on the horizon which perhaps will address some of the issues.
For me Hubspot is showing huge potential for a SMB’s but perhaps a bit on the pricey side. The deal breaker for me and hence all my clients is the lack of historic e-mail import. If starting up today, it may be fine but as so many bear witness about, not being able to handle the historic e-mail info kills any ambition for businesses with e-mail history. So after spending the better part of 6 hours configuring and testing a free Hubspot account, I learned what I took for granted, native historic e-mail import, is none existent. I do understand that it would create a lot of strains on resources but by using traffic shaping technology that could be used to cap the utilization of resources to an acceptable level. If the import procedure took weeks for large volumes of data could perhaps be acceptable for some as long as it worked its way from present to backwards in time.
Regards!