Another upvote for exporting - we had to use Threads to import historic emails (their import is VERY limited, and this isn’t disclosed until you are knee deep in the process) and now have issues with the ‘first contact’ or any other ‘first’ properties that do not pick up anything that was imported from Threads. I can see all of the historic email activity - great - but can’t seem to access it to use as a reporting filter.
What this means is that if I try to filter for the companies that we have just started speaking to this year, I get hundreds of entries to whom we’ve spoken to before this year, and who have the activity to prove it, but who I can’t automatically exclude.
My thought of a workaround was to download a list of all activities for all of our companies (in the worst case) with the activity’s date and title, so that I could then go through and create my own custom property with the oldest date to replace the ‘first [xxxxxxxx]’, but I now see I can’t do that either.