# Imbedding Chatbot

**URL:** <https://community.hubspot.com/t/imbedding-chatbot/95716>\
**Category:** CRM\
**Tags:** free\
**Created:** [December 8, 2023, 10:26pm UTC](https://community.hubspot.com/t/imbedding-chatbot/95716 "2023-12-08T22:26:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![JHenry9](https://avatars.discourse-cdn.com/v4/letter/j/c0e974/32.png) [@JHenry9](https://community.hubspot.com/u/JHenry9)\
**Post date:** [December 8, 2023, 10:26pm UTC](https://community.hubspot.com/t/imbedding-chatbot/95716/1 "2023-12-08T22:26:29Z")

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Hi all,

I am not getting the code to imbed the chatbot in Hubspot. Here is a loom video showing you what I mean: [Chatflows - 8 December 2023 | Loom](https://www.loom.com/share/c70b93259b724b25be716bc9be3c2e1b)

What am I missing?

Thank you for the help!

Joel

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<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [December 9, 2023, 6:21am UTC](https://community.hubspot.com/t/imbedding-chatbot/95716/2 "2023-12-09T06:21:42Z")

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Hi @JHenry9,

The code shown in the video is not a chat embed code, it’s the general tracking code: [Install the HubSpot tracking code](https://knowledge.hubspot.com/reports/install-the-hubspot-tracking-code)

This code needs to be installed on your website for the chat to load: [Troubleshoot chat widget not appearing on website pages](https://knowledge.hubspot.com/conversations/chat-widget-is-not-appearing-on-your-pages#1-make-sure-the-tracking-code-is-installed)

Once installed, you can use the ‘Target’ tab to decide where the chat should display.

Best regards!