# Images Not Found or Generating

**URL:** <https://community.hubspot.com/t/images-not-found-or-generating/44440>\
**Category:** Blog, Website & Page Publishing\
**Tags:** professional\
**Created:** [September 28, 2021, 12:41am UTC](https://community.hubspot.com/t/images-not-found-or-generating/44440 "2021-09-28T00:41:23Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![AHarley](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/aharley/32/35608_2.png) [@AHarley](https://community.hubspot.com/u/AHarley)\
**Post date:** [September 28, 2021, 12:41am UTC](https://community.hubspot.com/t/images-not-found-or-generating/44440/1 "2021-09-28T00:41:23Z")

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I see the following errors for images within HubSpot on my Mac and iPad:

 ![Screen Shot 2021-09-27 at 7.33.37 PM.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/f/fa4ac723f496f9880ded7ab354656252fb3306fd.png)

 ![Screen Shot 2021-09-27 at 7.35.29 PM.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/8/b8b162244a0e62ae9982ba8bcb686527559138fa.png)

Oddly, I am able to see the real images on my iPhone. In addition, my team is able to see the images, and that makes it odder.

I spent about 40 minutes on the phone with HubSpot Support today clearing cookies, and cache. We switched browsers, from Chrome to Safari, and we went into Incognito mode. None of these approaches helped.

I don’t know where to go next. Do I call Mac Support? If so what do I say since this HubSpot is the only software I’m having issues with? Images are loading just fine in Preview, Canva, etc.

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**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [September 28, 2021, 8:20am UTC](https://community.hubspot.com/t/images-not-found-or-generating/44440/2 "2021-09-28T08:20:02Z")

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Hi @AHarley ,  
Is the issue resolved or no? Sometimes it may happen sue to sime bug and gets resolved itself after few hours.

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.  
Thanks and Regard.

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**Author:** ![AHarley](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/aharley/32/35608_2.png) [@AHarley](https://community.hubspot.com/u/AHarley)\
**Post date:** [September 28, 2021, 11:16am UTC](https://community.hubspot.com/t/images-not-found-or-generating/44440/3 "2021-09-28T11:16:47Z")

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Hello [@webdew](https://community.hubspot.com/t5/user/viewprofilepage/user-id/131510) ,

I don’t know what you did, but it’s resolved now. I’ve been trying to deal with it since Saturday, but it’s fixed now.

I guess stranger things have happened!

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**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [September 28, 2021, 12:50pm UTC](https://community.hubspot.com/t/images-not-found-or-generating/44440/4 "2021-09-28T12:50:53Z")

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🙂

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**Author:** ![DavidDennison](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/daviddennison/32/82526_2.png) [@DavidDennison](https://community.hubspot.com/u/DavidDennison)\
**Post date:** [October 23, 2021, 1:53am UTC](https://community.hubspot.com/t/images-not-found-or-generating/44440/5 "2021-10-23T01:53:35Z")

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Macs can act pretty funky, especially if they are older. Glad you got it sorted out!