I’m trying to log in into my HubSpot account, but I can’t receive the verification code. I tried using a different browser and incognito mode, but it didn’t help. I checked my email settings to see if there are any filters that may block HubSpot emails, but everything was fine.
Could you please help me regain access to my account?
The account/email with the issue: oleksandr.chepil@xverum.us
Hey @Alex_CH - thanks for posting in the Community!
I’ve looked up your email on the backend, and your email address seems to be good for receiving any communications from us. Can you please send me a private message here in the Community with the email address and HubID of the portal you’re attempting to log into? I’m happy to take a look into this for you!
Shane, Senior Community Moderator
Please note - we are out of office tomorrow, Thursday, December 25th, in observance of a company holiday. Our response time may be slower than usual during this time. We appreciate your patience and understanding!
Hi STierney, thanks for your help! I DM’d you some time ago, so just wanted to check if you had the chance to see my messages
Hey @Alex_CH - thanks for collaborating on this! I’m so happy we could un-bounce your email to help you regain access to your portal!
Shane, Senior Community Moderator