[Screen Shot 2022-11-08 at 10.36.36 AM.png] After the person completes the submission form, I’m not getting the email. I’ve…

Thanks for checking, @Dedra77 , I think I spotted the issue. By default, HubSpot checks all steps and branches within seconds…

Yup, you need to add a delay until one of the next form fields is updated on the contact property. For example, you could cr…

Hi! Make sure you’re adding actions for Email subscription & Marketing Contact Status. The Contact needs to be a marketing co…

Hi @Dedra77 , Have you enabled reenrollment for the form submission? Add re-enrollment triggers to a workflow (Click into th…

Hey @Dedra77 , The enrollment is a form submission but your IF state is also a form submission. Does the end user submit both…

Thank you for your reply @MrJustinGivens Here’s what is supposed to happen. Lead completes interest form, which triggers in…

I’ll try this! Thank you so much @MrJustinGivens !

Were you able to get it working?

Hi, @MrJustinGivens ! Thanks so much for reaching out! Nothing I tried worked, so I ended up making a second workflow. In the…

If/Then Branch Doesn't Work for Form Submission

Marketing & Content Hub Lead Capture Tools

Dedra77 November 8, 2022, 8:24pm 3

Hello again, @karstenkoehler! Thank you for your help! I tried reenrollment, that didnt’ help. I looked at the action log, and it said that it continued to the none met branch. What could I be doing wrong?

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If/Then Branch Doesn't Work for Form Submission

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