Hubspot says "contacts will receive automated emails as many times as they are enrolled or reenrolled in a workflow including that email. " Does this mean that a contact that enters two different workflows (that both include the same email) will recieve the same email two times?
Thank you!
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Q: If same email is in two workflows, can contacts receive duplicate emails?
Short A: Yes. Sure can @Phyllis_Stewart
Longer A:
The bigger question is why the same email (instead of a cloned email) is in multiple workflows? That way we can track performance against the different workflow enrollment criteria separately.
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Best,
Frank
Please add @MFrankJohnson to your message if you’d like me to reply.
@Phyllis_Stewart is this issue solved??
