# Identify contacts with multiple opens

**URL:** <https://community.hubspot.com/t/identify-contacts-with-multiple-opens/29407>\
**Category:** Sales Email\
**Tags:** professional\
**Created:** [December 19, 2020, 4:18pm UTC](https://community.hubspot.com/t/identify-contacts-with-multiple-opens/29407 "2020-12-19T16:18:46Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Swanand](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/swanand/32/29572_2.png) [@Swanand](https://community.hubspot.com/u/Swanand)\
**Post date:** [December 19, 2020, 4:18pm UTC](https://community.hubspot.com/t/identify-contacts-with-multiple-opens/29407/1 "2020-12-19T16:18:46Z")

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Hello,

I would like to know if there is a way to report or identify contacts that have opened emails more than once. I would like to generate a report or view and include them in another outreach sequence.

Thanks,

Swanand

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [December 19, 2020, 4:38pm UTC](https://community.hubspot.com/t/identify-contacts-with-multiple-opens/29407/2 "2020-12-19T16:38:49Z")

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Hi @Swanand,

Not natively, unfortunately. Sales emails are created through the personal inbox (and not as HubSpot assets) and cannot be referenced by other HubSpot tools (lists, workflows etc.).

If you’re interested in how many times **any** sales email was opened, you could create a custom number property which counts the opens. To achieve that, create a workflow, enrolling contacts whose _Recent sales email open date_ is _known_ (also use this property for re-enrollment) and increase the value of the number property by 1. Every time the _Recent sales email open date_ is updated by HubSpot, the contact should re-enroll and the counter should go up.

Best regards!

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<div class="post-metadata">

**Author:** ![Swanand](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/swanand/32/29572_2.png) [@Swanand](https://community.hubspot.com/u/Swanand)\
**Post date:** [December 19, 2020, 11:49pm UTC](https://community.hubspot.com/t/identify-contacts-with-multiple-opens/29407/3 "2020-12-19T23:49:29Z")

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Thanks @karstenkoehler

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**Author:** ![SGaur0](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sgaur0/32/85528_2.png) [@SGaur0](https://community.hubspot.com/u/SGaur0)\
**Post date:** [December 25, 2020, 11:21am UTC](https://community.hubspot.com/t/identify-contacts-with-multiple-opens/29407/4 "2020-12-25T11:21:47Z")

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@karstenkoehler if i have my Hubspot account integrated with a specialized outreach platform (that monitors open rates), will i be able to see that data within Hubspot? Do you recommend any such platform?