i want to change the visible name for my account

Smart CRM & Sales Hub CRM
1

As the first screenshot shows, the account is DEEP LIFE INSURANCE. This is what was set when I created the account.

But I went into account settings and changed the name to (Agents) DEEP LIFE INSURANCE as the second screenshot shows.

But the name in the CRM dashboard is still the old name, even after logging out and back in.

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firefox_17kS2fjcXK.png1237×244 35 KB

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firefox_bipwGYuVe7.png537×135 5.45 KB

2

Hi @agentdeep,

Even though you’ve updated the name in your account settings, HubSpot sometimes holds onto the old name in the interface (like the top nav) due to your browser cache.

Here’s what to do:

  • Clear your browser cache.
  • Log out and back in after clearing.

I hope this helps.

Jess