# I need help urgently

**URL:** <https://community.hubspot.com/t/i-need-help-urgently/47527>\
**Category:** HubSpot Academy Support\
**Created:** [November 24, 2021, 6:12pm UTC](https://community.hubspot.com/t/i-need-help-urgently/47527 "2021-11-24T18:12:02Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![michaelutulu](https://avatars.discourse-cdn.com/v4/letter/m/aca169/32.png) [@michaelutulu](https://community.hubspot.com/u/michaelutulu)\
**Post date:** [November 24, 2021, 6:12pm UTC](https://community.hubspot.com/t/i-need-help-urgently/47527/1 "2021-11-24T18:12:02Z")

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It’s been over two days now, and I cannot retake my content marketing exam please I need help urgently!!!

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**Author:** ![RyanneH](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ryanneh/32/73843_2.png) [@RyanneH](https://community.hubspot.com/u/RyanneH)\
**Post date:** [November 24, 2021, 8:05pm UTC](https://community.hubspot.com/t/i-need-help-urgently/47527/2 "2021-11-24T20:05:12Z")

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Hi @michaelutulu ,

Thanks for reaching out. I see that the most recent attempt at this Content Marketing exam was 3 hours ago. Since an attempt was made, you will need to wait 12 hours before completing again.

Best,

Ryanne

Academy Specialist

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**Author:** ![michaelutulu](https://avatars.discourse-cdn.com/v4/letter/m/aca169/32.png) [@michaelutulu](https://community.hubspot.com/u/michaelutulu)\
**Post date:** [November 24, 2021, 9:22pm UTC](https://community.hubspot.com/t/i-need-help-urgently/47527/3 "2021-11-24T21:22:03Z")

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Thank you Ryanne for responding, but I haven’t been able to retake the content marketing test for some days now, even when i try to make an attempt, they respond to me stating

### \*\*"\*\*So close.

You didn’t make the grade this time.

Your score was **0/60**. The required score to pass is 45/60. **" Even without them bringing any questions for me to answer.** My last score was 33/60, How then could i have possibly gotten **0/60** if i attempted the questions again

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**Author:** ![RyanneH](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ryanneh/32/73843_2.png) [@RyanneH](https://community.hubspot.com/u/RyanneH)\
**Post date:** [November 24, 2021, 10:51pm UTC](https://community.hubspot.com/t/i-need-help-urgently/47527/4 "2021-11-24T22:51:33Z")

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Hi @michaelutulu ,  
Thanks for getting back to us. I can absolutely understand the frustration this must be causing. Our records show an attempt has been made daily for the past 5 days. I’d recommend clearing your cache/cookies if you are seeing an error when attempting to re-attempt. After clearing your cache/cookies, you can reattempt the exam in another 6 hours.

Best,

Ryanne

Academy Specialist

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**Author:** ![michaelutulu](https://avatars.discourse-cdn.com/v4/letter/m/aca169/32.png) [@michaelutulu](https://community.hubspot.com/u/michaelutulu)\
**Post date:** [November 24, 2021, 11:05pm UTC](https://community.hubspot.com/t/i-need-help-urgently/47527/5 "2021-11-24T23:05:40Z")

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Ok thanks… I’ll try that