# i need help to fix wpform **URL:** \ **Category:** CRM\ **Tags:** crm\ **Created:** [February 27, 2024, 4:58pm UTC](https://community.hubspot.com/t/i-need-help-to-fix-wpform/101223 "2024-02-27T16:58:50Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![waelalnajafi](https://avatars.discourse-cdn.com/v4/letter/w/278dde/32.png) [@waelalnajafi](https://community.hubspot.com/u/waelalnajafi)\ **Post date:** [February 27, 2024, 4:58pm UTC](https://community.hubspot.com/t/i-need-help-to-fix-wpform/101223/1 "2024-02-27T16:58:50Z")
Hi, I have a problem synchronizing the fields between wpform and hubspot ![Capture.PNG](https://d2qpr2jzcazej7.cloudfront.net/original/3X/4/4/44d4d24c75215c8b34624b0205bf4398990ffe01.png) The connection used to work perfectly, but now there is a problem ![Capture.PNG](https://d2qpr2jzcazej7.cloudfront.net/original/2X/e/e18ab095bb2ad69f95c7a5fd70b2903694cf6df7.png) But now it doesn’t sync with anything except email ---
**Author:** ![TomM2](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tomm2/32/70887_2.png) [@TomM2](https://community.hubspot.com/u/TomM2)\ **Post date:** [February 28, 2024, 9:14am UTC](https://community.hubspot.com/t/i-need-help-to-fix-wpform/101223/2 "2024-02-28T09:14:44Z")
Hey @waelalnajafi it looks like this is a third party integration sending your form data to HubSpot. The HubSpot forms integrations simply send data to the HubSpot form, HubSpot doesn’t control the data sent at all it simply accepts this. What I would imagine is happening here is either the integration is not sending the data correctly, or it is and the sent data is incorrectly formatted. If the data being sent is in the arabic characters as your screenshot seems to show, then there may be an encoding issue here too. I would reach out to the creator of your forms integration to troubleshoot this further and ensure they can both support this and that it is correctly set up. ---
**Author:** ![rosario\_freire](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rosario_freire/32/86367_2.png) [@rosario\_freire](https://community.hubspot.com/u/rosario_freire)\ **Post date:** [July 16, 2025, 2:52pm UTC](https://community.hubspot.com/t/i-need-help-to-fix-wpform/101223/3 "2025-07-16T14:52:33Z")
![Captura de pantalla 2025-07-16 a las 4.51.40 p. m..jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/a/8a4465d0459d297d2efd6353c7555ab9bba7d349.jpeg) The same thing happens to me and mine is in Spanish, the plugin I use is the one you promote in your integrations with wpforms, but only the email data arrives, the rest of the data is not taken. ---
**Author:** ![BilalD](https://avatars.discourse-cdn.com/v4/letter/b/4da419/32.png) [@BilalD](https://community.hubspot.com/u/BilalD)\ **Post date:** [January 15, 2026, 1:51pm UTC](https://community.hubspot.com/t/i-need-help-to-fix-wpform/101223/4 "2026-01-15T13:51:00Z")
Hi rosario, I experience same issue, do you have find the solution ? Thanks Bilal ---
**Author:** ![Victor\_Becerra](https://avatars.discourse-cdn.com/v4/letter/v/87869e/32.png) [@Victor\_Becerra](https://community.hubspot.com/u/Victor_Becerra)\ **Post date:** [January 15, 2026, 2:51pm UTC](https://community.hubspot.com/t/i-need-help-to-fix-wpform/101223/5 "2026-01-15T14:51:59Z")
Hey [@rosario\_freire](https://community.hubspot.com/t5/user/viewprofilepage/user-id/966981) and @BilalD ! Just a heads up that this thread is already resolved and a bit dated. I’d recommend opening a new post with your setup details — especially around the WPForms integration and language settings — so it gets more eyes and up-to-date answers. You can reference this thread for context as well also feel free to tag me in so I can help you get started. Best, Victor ---
**Author:** ![rosario\_freire](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rosario_freire/32/86367_2.png) [@rosario\_freire](https://community.hubspot.com/u/rosario_freire)\ **Post date:** [July 16, 2025, 4:23pm UTC](https://community.hubspot.com/t/i-need-help-to-fix-wpform/101223/6 "2025-07-16T16:23:09Z")
I resolved it after reading a lot about this, tinkering with all the settings, and doing a lot of testing. The problem is that it’s not necessary to include the email field in the data submission, as HubSpot interprets and reads it automatically. This is what’s causing the conflict, and I see it in your screenshot. By removing mine from my list, I was able to import all the data correctly. ![Captura de pantalla 2025-07-16 a las 5.03.09 p. m..png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/c/c/cc9756423a045b8c15de28ee3f999e9101ad764a.png) In that capture is the email field and invalidates the other fields ![Captura de pantalla 2025-07-16 a las 6.18.45 p. m..png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/f/1/f1b05a432cb0f3a270cc857be83e2d20bb8a191f.png) By removing the field from the email all fields were sent correctly ![Captura de pantalla 2025-07-16 a las 6.21.21 p. m..png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/b/7b3de227e4595167dcad64082a83079122a6bf62.png) Finally, all fields are transferred correctly. I hope this helps others.