I can only find the call in the main dashboard, but it’s not listed in the contact with the contact. I don’t know where it lives in your system. The task I created for myself when I created it is there. I tried to reproduce the issue but it seems to work fine the second time. I had to screenshot the text from the dashboard and then OCR it to get the text back.
Any ideas what I did wrong?
Hi @Vyteo does that call appear correctly on the contact record now, or is it still missing? If still missing, Could you please upload a screenshot of the contact record where you would expect to see the call, and the part of the dashboard where you were able to see the recording?
Hi Nicole,
Oh man I see it now. I’m just going to assume this was user error. I looked for it multiple times but I guess just missed it. Oh well.