I have a probalem with CORS when https://cta-service-cms2.hubspot.com/web-interactives/public/v1/emb

Marketing & Content Hub Reporting & Analytics
1

We use common HS plugin on our WordPress instance. Recently we notices CORS error in the broweser console.

Access to XMLHttpRequest at ‘https://cta-service-cms2.hubspot.com/web-interactives/public/v1/embed/combinedConfigs…’ from origin ‘https://community.hubspot.com’ has been blocked by CORS policy: Response to preflight request doesn’t pass access control check: Redirect is not allowed for a preflight request.

Our domain is not listed above, I’m not sure what to do to fix the issue? Is there something off on my side?

2

Hi @ДАртур ,
The error log you shared says: from origin ‘https://community.hubspot.com’, which strongly suggests that you might be looking at the browser console while on this Community Forum tab, rather than on your own WordPress tab.
Please double-check that you are viewing the “Console” tab while specifically on your WordPress website. If you see the error there, the “Origin” should list your own website URL.
The error Redirect is not allowed for a preflight request is almost always caused by a Browser Extension or Ad Blocker.
Open your WordPress site in an Incognito/Private window (where extensions are usually disabled), and then the Console, and refresh the page.

If the red error is gone in Incognito mode, the issue is your personal browser extensions blocking the HubSpot script.
Otherwise, please collect a HAR for the Support team and reach out to them directly.
Hope this helps!