Hi @Emco,
Thank you for posting to the Community!
I understand that you received an email stating that all your HubSpot certificates were deleted due to inactivity, and you would like to reactivate your account to access those Certifications.
I would like to tag in a member of our Academy team to see what they would suggest!
Hi @APernell! I hope your having a wonderful day! It looks like @Emco’s account was deactivated and they are no longer able to access their certifications. Would you have any suggestions on how to proceed?
Thank you!
Cassie, Community Manager
Taking a look at the KB article it mentions : Please note: deleting your user will delete any Academy certifications associated with that email address. To maintain your certifications, you can transfer your certifications to a new email address before deleting your user.
So unfortunately if the account is deleted so are the cerifications. You can fill out the form on the bottom of the KB article to see if your can reactivate the account if it is possible to regain these certificates Recover your inactive HubSpot account