Hi @resoiso,
Do you mind confirming with your IT team whether there are other IP addresses that could be blocked, or that could be associated with your connection? Is it possible that you’re logging in through a VPN?
Apologies if you’ve already gone through these troubleshooting steps, the more information and details you can provide around what steps you have taken, the better the Community can assist!
I did want to share a resource that may be helpful as well:
1. Manage your HubSpot Sales Extension Settings
If you are still having trouble after going through those steps, we are on standby to assist!
Thank you,
Jenny