I did not get a certificate

Recently I passed the Marketing Software course.

I signed up for a monthly premium Hubspot to do practical tasks.

Few days ago I passed Exam but didn’t get certificate due to practice tasks. I completed them all, but for some reason the system did not take this into account. It is important for my resume and Linkedin profile to have a certification. I will be very grateful if you help me understand the situation and get a certificate.

Hello @PLivshyts,

Thank you for reaching out to the academy community page! I’m happy to help out with this. It looks like all you need to do is create a buyer persona and then you will get your certificate.

Thank you!

Anissa

Hello Anissa.

I created a buyer persona already, but I don’t know why the system doesn’t see it.

I did this task when I had a free premium subscription activated, now it has ended, and it turns out that in order to complete this task again, I need to pay money and buy a premium subscription?

Hello @PLivshyts ,

Can you get a screenshot of your buyer persona as I am not seeing it on my end?

Thank you!

Anissa

@APernell Can you tell me where I can find it? What should I send you?

@PLivshyts You can screenshot where you made the buyer persona or screenshot where it shows that you created it in the course.

@APernell are you deleting my posts here?

Anissa, can you check pls in my account?

@APernell Anissa, Can you check it pls in the account. I cant enter now.

But I did every task.

@APernell in any case, I will not be able to pay for a premium account to do 1 task again. If it did not pass, then it was a technical error on the platform.