I Completed the Inbound Certification course but I couldn't create a directory profile

Academy HubSpot Academy Support
1

I Completed the Inbound Certification course but I couldn’t create a directory profile. My account is a Free account. Did anyone face this issue before?
Thanks

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2

Hello @raihanbabu ,

Thank you for reaching out to the academy community page! I’m happy to help out with this. In this case you would want to try a free trial in order to complete the certification.

Thank you!

Anissa

3

Thank you @APernell for your answer.
I have already completed the Inbound Certification. HubSpot Academy
But, I can’t create a directory profile for the marketplace provider. Pls, check the attached screenshot. Do I need to be paid for this Solutions Directory Profile or this is a technical issue? Can you pls confirm?

Thanks

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4

Hi @raihanbabu congrats on getting started as a Solutions Provider!

It looks like HubSpot is not recognizing the completion of your Inbound certification, when it is complete, the checkmark on the left will turn green.

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When you open HubSpot Academy, what do you see for the Inbound Certification that shows it is complete? Have you received the certificate?

I would also try checking the page again, maybe it wasn’t updated in real time after you completed the certification.

5

I am having this same problem. I have received the certificate. I have refreshed the page. And still I get redirected to the same page as in the original screenshot. any help?

6

same issue, cache and incognito solution not workign either!

7

Hey @ga8 :waving_hand: You may want to create a new post for these Academy issues. This will get you better visibility from our community members. — Jaycee

8

Hi,

I am having the same problem also. I completed the course, got an email informing me, was shown the certificate, I even downloaded the certificate. I also got an email that congratulations on the completion of the course and that I have unlocked the agency directory listing. I was guided to go ahead to create it, but on going to the creation page, it is locked just like above.

9

@Anonymous if you bipass the page where it is locked and go directly to the Directory Profile in the navigation, it should let you edit from there:

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10

I have the same issue, has anyone solved this?

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I am having the same problem I have the certificate but cant build or publish my profile?