I send emails from HubSpot.
But I receive emails from customers in Gmail inbox and I want these emails to be uploaded to HubSpot automatically.
It doesn’t work despite the email came from an exisiting contact in HubSpot.
I also don’t see any menu allowing me to upload email manually.
I attached screenshot in my previous email.
In instruction it looks like this:
But in reality I see now menu ‘Log email to HubSpot’.
So, there are two questions:
1. Why emails are not uploaded automatically.
2. Why can’t I see the menu Log email to HubSpot
My settings:
