Hi,
I am a new user, and I want to try this CRM, when I try to send an email here, it needs to connect to my email, but failed, I check my email IMAP, and it says the part number was wrong, I am sure that is correct. what can I do now?
Hi @John_Hu,
Thanks for reaching out to the Community!
In this case, I recommend that you double-check the IMAP port, which you can find by following the steps in this article. Should the port number you are providing be correct, the most appropriate point of contact would be your IT team, as the issue may lie with the communication on their end. Unfortunately, we are unable to verify your network or server configuration from our side.
I hope this helps!
Diana