Hello HubSpot Academy Support,
I recently completed the Inbound Sales certification, but my certificate is displaying my previous business name, “Crystal wellness Massage spa,” instead of my updated profile name, “Itoya Precious Abundance.”
I have already updated my First Name and Last Name in my HubSpot profile, saved the changes, refreshed the Academy page, and reopened the certificate, but the old name is still showing.
Please help me update/regenerate my certificate with my current name.
We have a existing few threads that might be able to point you in the right direction. You can take a look at this one here: Certificate name correction request
Your HubSpot Academy certificate will reflect the name on your HubSpot User profile, so if you’ve recently made a name update, here are a few steps to get it showing correctly:
Log out of HubSpot and log back in
If the name still isn’t updated, clear your browser cache and try again
Give those a shot and let us know if that does the trick!