I am using the BCC capability but cannot see any updates in Hubspot

Smart CRM & Sales Hub Sales Email
1

Hello, I am applying our dedicated BCC address to the field and sending emails to my contacts in hubspot.

When I look at my contacts in hubspot I see no updates in the “recent communications” feild.

What am I missing?

Thanks in advance.

Neil.

2

Hi @neilfnewman,

Can you confirm that you meet all of these requirements for the BCC logging? Log email in your CRM with the BCC or forwarding address

3

Thank you that was the direction I needed. You can close this now.
Thank you.