Hello I hope someone can help me. I accidentally deleted our main account which contains multiple accounts. I already submitted the form but I haven’t got any response. We urgently need the account be restored.
Hi @mjjjy,
Submitting the form is the best of course of action. Until you get a response, unfortunately you’ll have to be patient. I understand that this is not optimal and I empathize but I saw your other post and the community managers are already on it if I’m not mistaken.
Best regards!
Hi! I understand the process but it is really urgent as we are managing our clients’ accounts.
Hi @mjjjy,
We understand your concern.
Our Support team will reach out to you as soon as possible.
Thank you for your patience while they are working on this.
Best,
Kristen, Community Team
Hoping it will be restored soon. It’s been more than 24hrs and it is really affecting us