HubSpot's new design brings your work into focus

Please please please do not make us stuck to this boring, hard to see, harsh on the eyes, soulless UI. I second that it feels like a punishment. It feels like something is wrong with the UI. Please let users customize interface rather that forcing this awful feeling color scheme. It is painful to work with during the workday

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Please don’t make us stuck with this bland color scheme! It makes me not want to use hubspot when I get on it everyday

Good morning @MeganDumas can I please have a time set up to meet with y’all’s product team? It looks like negative feedback was given throughout the Beta on the color scheme, and y’all still rolled it out. Now it is forced on us and it is off-putting to work in to say the least.

Yes, happy to set something up! I’ll reach out directly in just a few.

Hi @Sophie_Higgs I’ve been scrolling through each post top to bottom and the feedback ratio of negative to positive is 99 to 1… not an even range. This color scheme update is very off-putting. I could care less about each app having slightly different components, put color options back for users. I’d rather different components than dreading opening up Hubspot. Please do not force this color scheme on users

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I guess this should be a riot topic at Unbound…

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You got ratio’d so ‘the community’ flagged it as inappropriate?

Why don’t you just listen to the feedback we are providing and act on it, instead of hiding behind it?

  • By the way - there was NOTHING wrong with the post. This isn’t the time or place to crusade for free speech

I, along with everyone here, don’t use HubSpot to manage feelings. We are trying to operate businesses and generate revenue. And I am sure there are also plenty of users who have skin in the game rely on the tools they use (HubSpot) to help put food on the table.

Think about this. Out of how many HubSpot users, how many people are actually in the community.hubspot.com? Very few. Thats because we usually prioritize other things higher than commenting on a community forum (see: food on table). That means something.

It means you should start listening.

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With the recent updates noticed the checkbox at the top right corner of deals cards in the board view is missing. It may just be a button that was not added during design.

Can you please bring this back? There are a few workarounds like ctrl/cmd or moving to the table view. However, it was really easy to make changes to multiple deals using the checkbox.

Terrible new design, very hard to work in the system. Its a windows 99 design style and even that had better color.

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I love it, got used to it a while.

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This seems like someone in your design department is making needless changes to justify their role. I’m sure the majority of your user base would roll back this change if they could. This seems like giant waste of money for your company.

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The lack of communication from the Hubspot team is disappointing. It’s the third day is this terrible theme, and no updates. We are awaiting an immediate fix, just give us the option to roll back to previous theme, that’s it. You will probably flag this response like you did my previous one and continue to silence feedback.

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Great move forward! Really like the new colour scheme! Well thought through, contrary to a lot of other opinions!

I think the best thing is to allow colour scheme adjustments per user.

Would love to have object level record page colour tint changing to differentiate the pages you look at. Again, at a user level.

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A lot of bugs. Opening the deal screen means opening the contact screen. Filters of users are gone. Save button on deals view is not always showing when members try to change the views. Bookmarks need to be removed an added again by users, which for some users is helpful with the deals/contact screen bug, but does not resolve the issue for the complete team. No great service from the support team so far. Testing this properly before goding live would make live easier for your customers.

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Hi everyone,

Thank you for taking the time to share your feedback.

I’ll pass your comments along to our Product Team for their consideration.

Bérangère

I agree too. It’s very difficult to read.

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Hi there! I assure you we’re not silencing feedback on our end. We are passing all feedback on to the product team as they work toward building on the new theme with enhancements like dark mode, an expanded set of themes to choose from, and full product accessibility.

Let me know if you’d like to speak to someone on our product team to provide your feedback. If so, I can reach out directly to get something scheduled.

Hi there! We’d love to learn more about the bugs you’re seeing so the team can take a look. I’ll reach out separately to get more information!

I’ll pass this on to our Product team to see if this was intentional or if this might be a bug. Thanks for letting us know!

We appreciate the feedback! I’ll pass this on to our Product team as they work through planning future updates.

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