HubSpot Support Inbox: Have a direct link with a URL to the ticket

HubSpot Ideas
1

As a HubSpot user I make support requests when I have a question or need help that I cannot find in the documentation.

The process works well in terms of the communication via email.

Each ticket has an id, which is the unique identifier for my support request.

I would like to have a link so I can share the issue or put it into a task or similar.

The ticket has an id, but I cannot get the link. Or see how the URL should be.

Please add a link action to give me the full URL to the support ticket.

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Give the URL as:

https://app.hubspot.com/support-inbox/[portal_id]/[ticket_id]

2

Thanks @TGonzalez5

It would really help in the contact with HubSpot and HubSpot Support.

3

My specific use case would be to have urls for each inbox. In our internal documentation I would like to be able to link to specific inboxes. currently there are no urls that simply do https://app.hubspot.com/support-inbox/[portal_id]

all urls in an inbox link to whatever ticket is currently open.