Hi - every time I send an email it gives me a notification that it has been read - its impossible I have only just pressed send! this has only started to happen today, prior to this it was working correctly - how do I fix this?
This thread provides some troubleshooting articles for this kind of issue: https://community.hubspot.com/t5/Sales-Hub-Tools/I-get-open-notifications-from-myself-how-can-I-stop-them/td-p/9383
You might want to block your own IP address to avoid self-open notifications:
https://knowledge.hubspot.com/articles/kcs_article/email-notifications/block-ip-address
If you are using Outlook, check :out: https://knowledge.hubspot.com/articles/kcs_article/email-tracking/how-to-stop-self-opens-in-outlook