Hi all,
I have installed HubSPot Sales into Outlook365.
WHen I try to log to Hubspot (I had created my account via a gmail email), it always says password is wrong…but it’s correct. i used several time before and after.
Why?
How can be fixed?
Manyt hanks,
Kind regards
Hi @Pageo,
Welcome to the Community!
Would you mind clarifying where you’re logging in specifically? Is this from the Add-in’s window? (screenshot are always welcome!)
If so, are you able to confirm if you’re typing in your credentials or choosing to login via google?
Additionally, if the issue is persisting for you after choosing to login via google, can you please attempt clearing your cache and trying again?
In the meantime, also tagging in some folks from our community to see if they have run into this before
Hey @CosminExplore, @TomM2, @trevordjones -- Do you have any suggestions for @Pageo on this?
Thanks in advance!
Sam, Community Manager