# Hubspot pulling default store from Magento

**URL:** <https://community.hubspot.com/t/hubspot-pulling-default-store-from-magento/129864>\
**Category:** Marketplace Apps\
**Tags:** free\
**Created:** [April 14, 2025, 12:36pm UTC](https://community.hubspot.com/t/hubspot-pulling-default-store-from-magento/129864 "2025-04-14T12:36:54Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![viens666](https://avatars.discourse-cdn.com/v4/letter/v/cdc98d/32.png) [@viens666](https://community.hubspot.com/u/viens666)\
**Post date:** [April 14, 2025, 12:36pm UTC](https://community.hubspot.com/t/hubspot-pulling-default-store-from-magento/129864/1 "2025-04-14T12:36:54Z")

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Using Magento2, Hubspot connector is pulling abandoned cart data. I’m trying to create abandoned cart emails and I want to include the product URL in the email so the user can navigate there to finalize their purchase. I’m using two different stores on the same Magento instance and even though in the ‘scope’ view the base URL is correct in the Magento Admin, the connector is still pulling the ‘default store’ base URL. So when it adds it, it isnt correct and I’m getting a 404. I’ve tried changing the ‘sync’ file to ensure it pulls the right base URL but it still isn’t working. It’s strange because I’m also pulling in the ‘image URL’, which uses the default store and it works just fine… Please help!

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [April 15, 2025, 2:55pm UTC](https://community.hubspot.com/t/hubspot-pulling-default-store-from-magento/129864/2 "2025-04-15T14:55:52Z")

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Hey, @viens666 👋 Welcome to our community. Are you using a 3rd party app for the connection? Can you add a link for our community members? And we’ll definitely leave this open in case other community members have experience with this specific app.

Best,

Jaycee

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**Author:** ![viens666](https://avatars.discourse-cdn.com/v4/letter/v/cdc98d/32.png) [@viens666](https://community.hubspot.com/u/viens666)\
**Post date:** [April 15, 2025, 3:59pm UTC](https://community.hubspot.com/t/hubspot-pulling-default-store-from-magento/129864/3 "2025-04-15T15:59:20Z")

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connecting via eyemagine. I’ve tried updating the sync.php file to force HubSpot to pull in the correct base URL based on the product and which store it was abandoned, but to no avail. I have the main ‘default’ store but when products are abandoned on the other store it only pulls the product URL as [Search results for: 'Veterinary Strength Gut Health for Dogs & Cats' | DaVinci Labs](https://www.davincilabs.com/eyehubspot/link/product/id/855)

even if the product is from [vetriscience.com](http://vetriscience.com). If I manually change the base URL from davincilabs to vetriscience, it gives me a 404 error and looks like this

[https://www.davincilabs.com/entero-flora-pro.html?\_\_\_store=davinci\_main&](https://www.davincilabs.com/entero-flora-pro.html?___store=davinci_main&)

but if I change the base URL in this one and delete everythig after html it works. So

> **[Veterinary Strength Gut Health for Dogs & Cats](https://www.vetriscience.com/entero-flora-pro.html)**
>
> Probiotic powder supports a normal recovery and digestive health in cats and dogs.

I don’t have this issue if a product is from [Davincilabs.com](http://Davincilabs.com), the product URL works. It’s just when the product is from [Vetriscience.com](http://Vetriscience.com) that it doesn’t.