It looks like Stripe may already be connected or that the Stripe setup process has been started. HubSpot only allows one payment processor to be connected at a time, so HubSpot Payments and Stripe payment processing cannot both be active. However, I wouldn’t delete or disconnect anything without checking first, especially if you already have HubSpot-managed subscriptions.
There are two relevant payment-processing options:
- HubSpot Payments: HubSpot’s built-in payment processor, powered in part by Stripe infrastructure.
- Stripe payment processing: your existing Stripe account connected to HubSpot.
Both let you create HubSpot payment links, invoices, quotes, and recurring subscriptions. Both create payment and subscription records in HubSpot that can be used for segments, workflows, and reporting. The main difference is that Stripe handles processing and payouts through your Stripe account, while HubSpot Payments manages the payment account through HubSpot.
Stripe Data Sync is separate and optional. It synchronizes Stripe data with HubSpot; it is not required when Stripe is selected as the payment processor.
If Stripe is selected, payment status is still visible in HubSpot. Payouts and detailed payment reporting are handled in Stripe.
Hope that helps.
Moderator Note: this post was reviewed for relevancy and optimized for clarity on August 31, 2026. Thank you for your contributions to the HubSpot Community!