Hello Kristen, can you add Hubspot technical and product leadership to this thread?
It’s been 3 months (surely this is enough time to assemble opions) since “they are currently investigatingthis matter” message from Mia, what are the outcomes of the investigation please?
I get the feeling no update means this is not a priority to Hubspot.
Email tracking is a CORE benefit to sales teams as it helps teams be proactive on sales cycles. The Hubspot web site is NOT accurate … https://www.hubspot.com/products/sales/email-tracking, there should be a disclaimer that current vereson of Outlook that has been out for some time is NOT supported.
I can NOT upgrade to the paid version without support for the latest version of Outlook being supported.