Dear Hubspot, client experience is everything especially in a sales environment, getting insights on uptake on emails to leads, prospects, clients is invaluable and really not an option in today’s competitive environment.
MS Outlook upgrade I’m sure has been in the planning for many months, likely even a year +, knowing a large percentage of your clients use Outlook desktop would think this would have been part of the master Hubspot-MS product road map.
As for workarounds … seriously have you ever asked a sales team to change their behaviour bc software isn’t working?! Rhetorical. question.
From the threads this has been on your radar for some time, even if you don’t a dev date, certainly you can offer a date for a date.
I am still on the free version bc tracking doesn’t work properly, I’ve asked for help, have not heard (email removed for data privacy) Now moving to paid version doesn’t make sense until this is fixed.
HELP … NOT HAVING TRACKING WORK STANDS IN THE WAY OF REVENUE GENERATION.