Hi @JDavison,
Thank you for reaching out to the Community!
This is the “New Outlook for Mac” that Microsoft started to roll out in October last year?
Do you see any errors in the HubSpot Sales add-in? Is the HubSpot icon grayed out?
Could you also check if the tracking is on in the add-in settings?
Thank you!
Cheers
Mia, Community Team