@FSande I’m wondering the exact same thing!
We are currently working through changes in the business where I work, to imbed the behaviour to use a CRM initially within sales and then throughout the company.
When constantly questioned on the suitability of HubSpot vs its major competitor, due to the limitations of the platform for Mac users, lacking core features, ultimately makes the internal Hubspot Advocate/evangelist look like a fool and reduces Director buy-in to it as a suitable platform which undermines the changes that are trying to be achieved throughout the business - its a spiral.
Hubspot is basically handing reluctant users a reason not to use the platform, which ultimately will reduce Hubspot’s revenue when it is inevitably declared not fit for purpose by wider stakeholders.