I have use the import function for events many times, but I am all of the sudden getting an error message. I click CRM > Contacts > Marketing Events > Click on the marketing event I want > Import contacts > Select File. After selecting the file, I am getting an error message saying “Something went wrong. Please try again or refresh the page.” I have refreshed, restarted, tried in incognito mode. Nothing seems to work and I have lots of lists I need to import. Any ideas?
Hi @Nmusich,
Thanks for reaching out to the Community!
Could you kindly confirm whether this issue has been resolved? If not, could you please provide me with more details regarding the issue and a screenshot of the error?
Thank you.
Diana
It has not been resolved. Here is a loom recording of what is happening - https://www.loom.com/share/b69345191e4e410391fdd1d0be9a0526?sid=601227cf-5806-4d4d-80aa-de728027a02a
Hi @Nmusich,
Thanks for letting me know.
This usually occurs if you don’t have import permissions. Could you have an admin grant you import permissions? Once they have done this, log out and log back in and try to re-import.
Let me know if this works.
Diana