Hi, I have been trying to track Hubspot Livechat on Google Tag Manager (GTM). More specifically people who are coming from G…

Hi, @Pier . Since this discussion was last active, we released a Conversations Live Chat Widget API . The features include the…

@gabrielxyzmkt got it working yesterday, here you go :slightly_smiling_face: <script type="text/javascript"> function onCon…

I wrote a step by step guide with screenshots on how I track Hubspot live chat with Google Tag Manager

Hi, @RiccardoPisani . Thanks for sharing your code. It sounds like you are expecting your code to trigger a custom HubSpot e…

thanks a lot @IsaacTakushi :slightly_smiling_face:

hi there @IsaacTakushi the script should look like this right? <script> window.HubSpotConversations.on(‘conversationStarte…

Hey, @RiccardoPisani . Yep, that is the event ID, however it shouldn’t be within {}; I just used those to highlight where the…

Hi @IsaacTakushi I’m really struggling with this too, hoping you can help I’m trying to get a ‘hs_chat_started’ event pushed…

Friend, tell me if I did it right: 1 - create the listener tag as you said in All Pages 2 - create a trigger - custom event…

@gabrielxyzmkt yup that’s pretty much it. this link explains how to do it for HubSpot forms, the approach is pretty much exac…

Your code is working fine. Thanks for sharing.

Can you share the complete code/script here? I’m interesting in counting the chat starts.

Hubspot Livechat on Google Tag Manager

gabrielxyzmkt February 5, 2020, 4:53pm 15

I’m looking for this solution too. Help!

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