Hubspot Livechat on Google Tag Manager

hi there @IsaacTakushi

the script should look like this right?

<script>
window.HubSpotConversations.on(‘conversationStarted’, function (payload) {
dataLayer.push({‘event’: ‘hs_chat_started’});
_hsq.push([“trackEvent”, { id: {000007664686} }]);</script>

the id is this one, correct?

I still get en error on my tag

Tag: Monosnap

Error: Monosnap

Not sure if I’ve inserted the part of the script you are suggesting in the right place.

Thanks a lot for your help

Riccardo