# Hubspot \<\> Jira

**URL:** <https://community.hubspot.com/t/hubspot-jira/98202>\
**Category:** APIs & Integrations\
**Tags:** starter\
**Created:** [January 19, 2024, 11:29am UTC](https://community.hubspot.com/t/hubspot-jira/98202 "2024-01-19T11:29:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![MEleftherakis](https://avatars.discourse-cdn.com/v4/letter/m/a183cd/32.png) [@MEleftherakis](https://community.hubspot.com/u/MEleftherakis)\
**Post date:** [January 19, 2024, 11:29am UTC](https://community.hubspot.com/t/hubspot-jira/98202/1 "2024-01-19T11:29:50Z")

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Hey guys, my integration with Jira was working fine till today.  
I can create a new Jira ticket but I can’t connect an existing one. I uninstalled Jira and connected again but the problem remains. Any ideas?  
Thanks in advance!  
Mike

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [January 19, 2024, 10:11pm UTC](https://community.hubspot.com/t/hubspot-jira/98202/2 "2024-01-19T22:11:12Z")

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Hey, @MEleftherakis 👋 Thanks for your post. Are you using the HubSpot created integration? If so, I suggest opening a support ticket for this one. Here’s the link in-case that’s helpful —[HubSpot Support](https://help.hubspot.com/).

Best,

Jaycee

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**Author:** ![MEleftherakis](https://avatars.discourse-cdn.com/v4/letter/m/a183cd/32.png) [@MEleftherakis](https://community.hubspot.com/u/MEleftherakis)\
**Post date:** [January 23, 2024, 10:31am UTC](https://community.hubspot.com/t/hubspot-jira/98202/3 "2024-01-23T10:31:25Z")

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Hey [@Jaycee\_Lewis](https://community.hubspot.com/t5/user/viewprofilepage/user-id/127074), thanks for your reply. It is Hubspot integration, will try the support.