# Hubspot forms disappeared from Wordpress site **URL:** \ **Category:** Lead Capture Tools\ **Tags:** starter\ **Created:** [November 6, 2020, 3:55pm UTC](https://community.hubspot.com/t/hubspot-forms-disappeared-from-wordpress-site/27704 "2020-11-06T15:55:47Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![MartinGanderup](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/martinganderup/32/52876_2.png) [@MartinGanderup](https://community.hubspot.com/u/MartinGanderup)\ **Post date:** [November 6, 2020, 3:55pm UTC](https://community.hubspot.com/t/hubspot-forms-disappeared-from-wordpress-site/27704/1 "2020-11-06T15:55:47Z")
We have been using HubSpot for a while now, but suddenly our forms dissabered from our website. I can’t find out what the problem is. We have two websites that are almost identically set up, they are connected to two different HubSpot accounts. Only one of the two websites/accounts dosen’t work proberly. ![33984iDCC48E1FDA0539CD.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/c/2/c251e60bbc43039f879285fff860528cc5ab9874.png) Forms has disappeared from our www.skywork.ae-site ![33985iEDAEDCBA20EF85B6.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/f/8f4a91785c40451c10a2539a536507e1130b9dc3.png) Nothing has changed in the backend here ![33986i0E00DF5501F9A29B.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/e/f/ef07f277f1cf79c8c0d803371dbca8327092db04.png) Our HubSpot forms work fine on our www.skywork.dk-site (Not same HubSpot account or Wordpress site) ---
**Author:** ![Josh](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/josh/32/17115_2.png) [@Josh](https://community.hubspot.com/u/Josh)\ **Post date:** [November 6, 2020, 4:06pm UTC](https://community.hubspot.com/t/hubspot-forms-disappeared-from-wordpress-site/27704/2 "2020-11-06T16:06:05Z")
Hi @MartinGanderup, The first thing that I noticed is the dk site appears to be using Contact Form 7 to show the form while you’re attempting to embed the HubSpot form on the one not appearing. I’d check to see if WordPress and the HubSpot plugin are both up to date. I’d also test using the embed feature on the DK version as well to see if the same issue occurs. I hope that helps! Josh ---
**Author:** ![MartinGanderup](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/martinganderup/32/52876_2.png) [@MartinGanderup](https://community.hubspot.com/u/MartinGanderup)\ **Post date:** [November 6, 2020, 4:23pm UTC](https://community.hubspot.com/t/hubspot-forms-disappeared-from-wordpress-site/27704/3 "2020-11-06T16:23:30Z")
Thank you for the quick reply. My mistake for not clarifying. We use Contact Form 7 for different forms on the DK-site, like on the contact page: > **[Kontakt Sky-Work | 3 Kontorer i Danmark | 91 91 91 58](https://skywork.dk/erhvervsklatring/kontakt/)** > > Ring 91 91 91 58 eller skriv til os. Kontorer i Brøndby, Sunds og Dronninglund. Mød vores ledelse og få et uforpligtende tilbud. Just ignore that 😉 We however use HubSpot-forms on the DK site here: [https://skywork.dk/tilmeld-dig-nyhedsbrev/](https://skywork.dk/tilmeld-dig-nyhedsbrev/) And it works fine. We use several different HubSpot-forms on different pages on the AE site, like here: > **[Contact us](https://skywork.ae/technical/contact-us/)** > > Est. reading time: 1 minute In the pop-up that appears when you scroll down on any page, and at the bottom of many sites. None of the HubSpot forms on the AE-site works now, all of the HubSpot forms on the DK-site works fine. Please notice, that both sites are hosted on the same hosting solution but it’s different Wordpress-installations and they use different HubSpot accounts. Both sites are fully updated in regards to plugins. And the forms seems to work fine when I preview them in HubSpot. There seem to be something off with the Script above the form. ---
**Author:** ![MartinGanderup](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/martinganderup/32/52876_2.png) [@MartinGanderup](https://community.hubspot.com/u/MartinGanderup)\ **Post date:** [November 6, 2020, 5:13pm UTC](https://community.hubspot.com/t/hubspot-forms-disappeared-from-wordpress-site/27704/4 "2020-11-06T17:13:15Z")
I can see we get this error on the AE site: Error details: cURL error 28: Operation timed out after 5003 milliseconds with 0 bytes received (http\_request\_failed) Which might be causing the Forms to disappear. I’m contacting our Hosting Support. ---
**Author:** ![MartinGanderup](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/martinganderup/32/52876_2.png) [@MartinGanderup](https://community.hubspot.com/u/MartinGanderup)\ **Post date:** [November 6, 2020, 8:50pm UTC](https://community.hubspot.com/t/hubspot-forms-disappeared-from-wordpress-site/27704/5 "2020-11-06T20:50:33Z")
Hi again I found out that the Wordpress plugin ‘Boxzilla’ from version 3.2.12 and higher was causing our problem. We went back to version 3.2.11 and that solved our problem with the forms disappearing.