HubSpot Form Integration Issue on My Website

Smart CRM & Sales Hub Tips, Tricks & Best Practices
1

The problem stems from the fact that, despite correctly embedding the HubSpot form code on various pages of my website, the form submissions aren’t consistently syncing with my HubSpot account. This inconsistency is creating data gaps and affecting my ability to manage leads effectively. I’ve verified that the form fields align correctly, and the HubSpot tracking code is correctly installed across my site. There seems to be an intermittent disconnect between the website forms and my HubSpot dashboard.

Website: https://www.theboxmanufacturer.com/

2

Hi @DMichael5,

What makes you think that that is the case? Can you share examples, screenshots, recordings of this not working?

Sometimes HubSpot users are not aware of the fact that this settings should be enabled:

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If it is not, a forwarded marketing email or contacts using the same computer might mean that the same contact record is overwritten with information from multiple contacts. This might make it seem like submissions are skipped.

Can you check whether you have this setting enabled and if not, enable it?

Best regards