"hubspot for windows" icon on desktop, again

Smart CRM & Sales Hub Outlook Sales Extension
1

Hello,

I have exactly this problem (see link below), but there was no solution presented.

https://community.hubspot.com/t5/CMS-Development/quot-hubspot-for-windows-quot-icon-on-desktop/m-p/218850/thread-id/9974

Quite annoying as it is an passive overlay on the regular desktop.

Any solution ideas are welcome.

2

Hi @KJP,

Thanks for reaching out to the Community!

It sounds like thisthe HubSpot for Windows tray app, which is a Windows app for sales notifications.

I wanted to share these instructions on how to remove the app:

Uninstall the HubSpot Sales for Windows tray app

  • In Windows, click the Start menu.
  • Search for Uninstall a program or Add and remove programs.
  • Search for and select HubSpot Sales for Windows.
  • Click Uninstall.
  • In the dialog box, click Yes or Uninstall.
  • When the uninstallation is complete, click OK.
  • Complete the uninstallation process.

I would also recommend uninstalling remnants as described in this section of this uninstall guide.

Once you complete this, I would recommend fully restarting your Windows machine before installing the add-in if you’re planning to use it again.

Hope that helps!

Best,

Kristen

3

Hi,

Great and clear instructions. It worked for me.

Regarding uninstalling remnants (as per the link), I could not remove everything in the %localappdata%\Apps\2.0 folder at first, but after a restart the last files had no handles and could be deleted.

Not sure why I would like to install it again, the outlook add-on still seems to works fine after restarting. I’m happy…

Thanks!