# HubSpot - Docusign Integration: Custom Properties mapping to Docusign template **URL:** \ **Category:** HubSpot Ideas\ **Tags:** integrations\ **Created:** [September 3, 2021, 2:57am UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341 "2021-09-03T02:57:45Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Andrewyaprs](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/andrewyaprs/32/99782_2.png) [@Andrewyaprs](https://community.hubspot.com/u/Andrewyaprs)\ **Post date:** [September 3, 2021, 2:57am UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/1 "2021-09-03T02:57:45Z")
Submitting this idea on behalf of a customer here. At the moment only predefined HubSpot fields can be used in DocuSign templates. This includes a range of properties across the objects of contact, company, or deal. It would be really useful if we can take into account the ability to eventually map custom HubSpot properties as well. These custom properties account for the unique business context of the different customers and will be a time saver to improve their customer’s experience when filling out their information from Docusign with the auto-fill in place. ---
**Author:** ![LuciaDeNile](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/luciadenile/32/89700_2.png) [@LuciaDeNile](https://community.hubspot.com/u/LuciaDeNile)\ **Post date:** [May 11, 2022, 10:03am UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/2 "2022-05-11T10:03:15Z")
This is badly needed. I have the same request from so many HubSpot users too. ---
**Author:** ![CWardle](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cwardle/32/77566_2.png) [@CWardle](https://community.hubspot.com/u/CWardle)\ **Post date:** [May 18, 2022, 3:36am UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/3 "2022-05-18T03:36:52Z")
Badly needed upgarde to the integration. We supply an application form to our candidates to gain much of their information. In order to capture and be able to report on the demographic information to further target our marketing activities, we currently need to manually enter the information from the docusign form into our HubSpot properties. Quite a bit of manual work on a 12 page document. ---
**Author:** ![Thrive](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/thrive/32/19516_2.png) [@Thrive](https://community.hubspot.com/u/Thrive)\ **Post date:** [May 25, 2022, 4:44am UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/4 "2022-05-25T04:44:52Z")
This is blocker for a few of my clients willing to upgrade their sales software to Hubspot. There’s a lot of value in being able to do it. ---
**Author:** ![ERamberg](https://avatars.discourse-cdn.com/v4/letter/e/ecccb3/32.png) [@ERamberg](https://community.hubspot.com/u/ERamberg)\ **Post date:** [May 26, 2022, 7:05am UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/5 "2022-05-26T07:05:37Z")
This is a blocker for me. The only thing that keeps me from getting DocuSign integrated with HubSpot is this feature. ---
**Author:** ![edtan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/edtan/32/82515_2.png) [@edtan](https://community.hubspot.com/u/edtan)\ **Post date:** [June 8, 2022, 3:53am UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/6 "2022-06-08T03:53:45Z")
Would love to see this upgrade to the integration as it’d resolve quite a few pain points for our customers 🙂 ---
**Author:** ![BPix](https://avatars.discourse-cdn.com/v4/letter/b/977dab/32.png) [@BPix](https://community.hubspot.com/u/BPix)\ **Post date:** [June 13, 2022, 12:36am UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/7 "2022-06-13T00:36:39Z")
My client and I bought into HubSpot thinking that the integration with Docusign would be breezy (along with the custom properties mapping) and am so disappointed to find out that it is otherwise. Just 17 mapped fields and we can’t add our own, so this seems like a “let’s put it there just for the sake of it” integration. Hope to see an upgrade soon. ---
**Author:** ![CDouglas4](https://avatars.discourse-cdn.com/v4/letter/c/5f8ce5/32.png) [@CDouglas4](https://community.hubspot.com/u/CDouglas4)\ **Post date:** [July 8, 2022, 4:55am UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/8 "2022-07-08T04:55:33Z")
Blocker for our SMB and enterprise teams - diminishes integration capacity and makes it more time savvy to actually do the entire doc manually than have only a few fields populate and still have to do major manual work. Would love to see some progress on this update. ---
**Author:** ![BenSparhawk](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bensparhawk/32/44643_2.png) [@BenSparhawk](https://community.hubspot.com/u/BenSparhawk)\ **Post date:** [July 15, 2022, 7:39pm UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/9 "2022-07-15T19:39:59Z")
My team could really use this integration of mapping custom HubSpot fields from our DocuSign. ---
**Author:** ![RWinter](https://avatars.discourse-cdn.com/v4/letter/r/65b543/32.png) [@RWinter](https://community.hubspot.com/u/RWinter)\ **Post date:** [August 10, 2022, 1:25pm UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/10 "2022-08-10T13:25:24Z")
This has to happen!!! Such a waste with only 17 mapped fields and you can’t even use all of them depending on where you create the template from. ---
**Author:** ![MJamieson](https://avatars.discourse-cdn.com/v4/letter/m/c57346/32.png) [@MJamieson](https://community.hubspot.com/u/MJamieson)\ **Post date:** [August 29, 2022, 2:29am UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/11 "2022-08-29T02:29:26Z")
how is this progressing. And have the upvotes from other community posts ([such as this one](https://community.hubspot.com/t5/Sales-Integrations/Docusign-Integration-Custom-Fields/m-p/630784#M4323)) been counted or added to this ?? Simply want to add the Deal ID to the docusign but its currently impossible. ---
**Author:** ![RWinter](https://avatars.discourse-cdn.com/v4/letter/r/65b543/32.png) [@RWinter](https://community.hubspot.com/u/RWinter)\ **Post date:** [September 21, 2022, 4:15pm UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/12 "2022-09-21T16:15:44Z")
I received confirmation that Hubspot would not be putting any more effort into this app - I was told that Docusign would need to create an app that has these features and this is the direction that needs to be pushed with our Docusign reps. I’ve had this discussion with my Docusign account manager and they were bringing this to their Software team. It’s a shame that this is not broadcasted more - the others that have this solution (like HelloSign) have created their own App whereas this app was created by Hubspot. ---
**Author:** ![ABeian](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/abeian/32/69814_2.png) [@ABeian](https://community.hubspot.com/u/ABeian)\ **Post date:** [September 22, 2022, 10:50am UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/13 "2022-09-22T10:50:08Z")
@RWinter That is unfortunate news, but thanks a lot for sharing! Rather strange that, with two companies invovled into this, the way to get updated info is via the message of an user, but it is what it is. Bottom line seems that be that, since HubSpot and Docusing are throwing the responsibility around, if we want custom fields mapping we need to go with a different esignature app. ---
**Author:** ![KButt](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kbutt/32/61905_2.png) [@KButt](https://community.hubspot.com/u/KButt)\ **Post date:** [October 4, 2022, 8:43pm UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/14 "2022-10-04T20:43:49Z")
This is SORELY needed! This could cut my weekly workflow time by at least 30%. If anyone has a phone number or email for someone at DocuSign that we can reach out to in the hopes of driving this forward I will contact them weekly. @RWinter ---
**Author:** ![AMcKee6](https://avatars.discourse-cdn.com/v4/letter/a/e47774/32.png) [@AMcKee6](https://community.hubspot.com/u/AMcKee6)\ **Post date:** [November 2, 2022, 5:14pm UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/15 "2022-11-02T17:14:47Z")
Need this feature badly.. ---
**Author:** ![NMegias](https://avatars.discourse-cdn.com/v4/letter/n/ccd318/32.png) [@NMegias](https://community.hubspot.com/u/NMegias)\ **Post date:** [November 11, 2022, 5:16pm UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/16 "2022-11-11T17:16:09Z")
Needed ---
**Author:** ![KarelvdHorst](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karelvdhorst/32/93544_2.png) [@KarelvdHorst](https://community.hubspot.com/u/KarelvdHorst)\ **Post date:** [November 24, 2022, 5:11pm UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/17 "2022-11-24T17:11:31Z")
To the frustration of European countries HubSpot “forgot” to include in the mapped fields of the DocuSign integration the “Company Country/Region” field. So for any legal doc like an NDA this integration is useless as the country of a company needs to be included. So yes this feature is hardly needed + a better global orientation of HubSpot looking beyond the 1 country USA approach ! ---
**Author:** ![SButzelaar](https://avatars.discourse-cdn.com/v4/letter/s/e47774/32.png) [@SButzelaar](https://community.hubspot.com/u/SButzelaar)\ **Post date:** [March 21, 2023, 12:54pm UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/18 "2023-03-21T12:54:12Z")
This would solve so many problems ---
**Author:** ![PSimbulan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/psimbulan/32/92090_2.png) [@PSimbulan](https://community.hubspot.com/u/PSimbulan)\ **Post date:** [May 2, 2023, 11:42pm UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/19 "2023-05-02T23:42:48Z")
Is there any more news on this? Are there any other solutions outside of using Pandadocs? ---
**Author:** ![MFerdinand](https://avatars.discourse-cdn.com/v4/letter/m/3da27b/32.png) [@MFerdinand](https://community.hubspot.com/u/MFerdinand)\ **Post date:** [August 11, 2023, 5:32pm UTC](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341/20 "2023-08-11T17:32:24Z")
Also to allow for “company name” and other companies custom fields to be populated when sending from a contact. [Next page](https://community.hubspot.com/t/hubspot-docusign-integration-custom-properties-mapping-to-docusign-template/43341.md?page=2)