# Hubspot Contacts issue

**URL:** <https://community.hubspot.com/t/hubspot-contacts-issue/28367>\
**Category:** CRM\
**Tags:** free\
**Created:** [November 23, 2020, 11:20pm UTC](https://community.hubspot.com/t/hubspot-contacts-issue/28367 "2020-11-23T23:20:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![AmitM12](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/amitm12/32/48852_2.png) [@AmitM12](https://community.hubspot.com/u/AmitM12)\
**Post date:** [November 23, 2020, 11:20pm UTC](https://community.hubspot.com/t/hubspot-contacts-issue/28367/1 "2020-11-23T23:20:08Z")

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Hi there,

I have setup my contacts in Hubspot and have created a few properties which I am now using as filters to sift through specific contacts.

This method isn’t ideal but it is working for now - is this the only way to assign custom filters to contacts? I have also setup Hubspot on my mobile and when I try to add a filter using one of the properties I created, it doesn’t appliy it (but it does apply it on the web). I am in need of assistance in solving this problem please.

Kind regards,

Amit.

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<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [November 24, 2020, 6:28am UTC](https://community.hubspot.com/t/hubspot-contacts-issue/28367/2 "2020-11-24T06:28:42Z")

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Hello @AmitM12,

You are correct. If you want to create filtered views of contacts, the information you want to filter by needs to be stored in contact properties. (Alternatively, you could [build static lists](https://knowledge.hubspot.com/lists/create-active-or-static-lists) and manually add contacts to those. By filtering for _List membership_, you could access your static list contacts, too.)

I just double-checked in my iOS app and had no issues accessing saved filters. Could you confirm that you saved the view on desktop, as explained here? [View and filter records](https://knowledge.hubspot.com/crm-setup/create-customize-and-manage-your-saved-views)

![34622i53B65E5990EB06E4.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/e/6/e65fb6dc3b5ffe15e5bb310bb093c76031c0d6e3.png)

Only then will you save the latest version of your filtered view into the _All views_ tab. In your app, you’ll only see saved views. If it’s not in _All views_, you’ll not find in your mobile app.

Hope this helps!