Does anyone have any solutions/suggestions for recording live chat conversions in Analytics/Adwords? Can I record contacts cr…

UPDATE: Actually, digging into this further, tracking when the “conversation is started” is possible. <script> window.addEv…

Honestly Hubspot, Can you just build a Google Analytics integration already? Gravity forms has one. Basically every platform …

I agree completely. We have our Google Ads campaigns based partially around using chat activity as an indicator for number of…

100% agreed - it takes forever. I’m really thinking about using a different Chat-Tool

Hi there, Could you walk me through the settings needed with GTM in order set correctly this tag? Thanks a lot!

Sure, DM me and I can help you.

derekcavaliero’s code works really well. Thank you! Here’s what we did to install via GTM and start writing data to GA. At a…

Dear oqm4, Thank you for sharing your implementation. I’ve implemented your way accordingly and it works. However, I am faci…

@chris_wcptjtj wrote: However, I am facing one issue, which is: It is actually tracking the event “Conversation started” m…

Thanks guys. It also worked for the Google Analytics 4 property.

Hubspot Chat Tool: Recording Conversions in Analytics/Adwords

AdRockers September 6, 2019, 5:16pm 13

Hi,

How to install de chat tracking in Google Tag Manager?

Thanks!

Topic		Replies	Views
Ability to add conversion tracking such as Adwords to chat HubSpot Ideas conversations-inbox	21	13496	March 16, 2023
Hubspot Livechat on Google Tag Manager APIs & Integrations events	52	57629	April 12, 2024
Tracking Hubspot chat on GA4 with Google Tag Manager CMS Development professional	6	6615	October 3, 2025
Track Chatbot interaction with Google Analytics APIs & Integrations	1	2616	November 16, 2018
Reporting Analytics for Chat HubSpot Ideas reports , conversations-inbox	40	31154	January 4, 2019