# HubSpot Calling - Inbound Ring Time Analytics

**URL:** <https://community.hubspot.com/t/hubspot-calling-inbound-ring-time-analytics/134439>\
**Category:** HubSpot Ideas\
**Tags:** calling\
**Created:** [June 12, 2025, 10:17pm UTC](https://community.hubspot.com/t/hubspot-calling-inbound-ring-time-analytics/134439 "2025-06-12T22:17:13Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![MSchallinger](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mschallinger/32/64711_2.png) [@MSchallinger](https://community.hubspot.com/u/MSchallinger)\
**Post date:** [June 12, 2025, 10:17pm UTC](https://community.hubspot.com/t/hubspot-calling-inbound-ring-time-analytics/134439/1 "2025-06-12T22:17:13Z")

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It would be great to have Inbound Ring Time Analytics within HubSpot calling to identify how long a call rang before it got answered or the caller hung up.

Missed calls (or lack thereof) and/or quick pickup rate is a key metric in B2B equipment/machinery support when equipment is down. But current state in HubSpot, if a caller only rang for a couple seconds (for whatever reason) it shows as a missed call, just as a caller that may have rang for a minute also shows as a missed call. The two scenarios are very different, but currently there is no data on it, so no way to differentiate between the two.