# Hubspot api key error

**URL:** <https://community.hubspot.com/t/hubspot-api-key-error/65579>\
**Category:** APIs & Integrations\
**Created:** [September 21, 2022, 4:46pm UTC](https://community.hubspot.com/t/hubspot-api-key-error/65579 "2022-09-21T16:46:48Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![KTriviso](https://avatars.discourse-cdn.com/v4/letter/k/c89c15/32.png) [@KTriviso](https://community.hubspot.com/u/KTriviso)\
**Post date:** [September 21, 2022, 4:46pm UTC](https://community.hubspot.com/t/hubspot-api-key-error/65579/1 "2022-09-21T16:46:48Z")

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Today, between 2:09:38 PM UTC and Sep 21, 2022 1:44:40 PM UTC we received an error that “An error has occurred retrieving the hapikey” when updating Hubspot contacts via a POST request to “[https://api.hubapi.com/contacts/v1/contact/](https://api.hubapi.com/contacts/v1/contact/)”. The error happened 12 times and then resolved itself.  
Did Hubspot have an outtage? Is it expected to sometimes just randomly fail? Wondering if anyone else had this issue before or at the same time today.

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [September 21, 2022, 8:33pm UTC](https://community.hubspot.com/t/hubspot-api-key-error/65579/2 "2022-09-21T20:33:02Z")

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Hi, @KTriviso. From my end, I do not have any documented outages. You can always check here for status updates including issues or service interruptions — [HubSpot Status - Incident History](https://status.hubspot.com/history)

We can leave this here to see what the community has to say about your additional questions.

Best,

Jaycee

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**Author:** ![KTriviso](https://avatars.discourse-cdn.com/v4/letter/k/c89c15/32.png) [@KTriviso](https://community.hubspot.com/u/KTriviso)\
**Post date:** [September 22, 2022, 2:42pm UTC](https://community.hubspot.com/t/hubspot-api-key-error/65579/3 "2022-09-22T14:42:21Z")

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Hi Jaycee thanks for that link and apprecitate your response.
