Hey @TDo9 - this isn’t common but it happens enough to where I’ve seen this before, especially with Google Ads. I had a client once get suspended and have to move to Microsoft Ads for a few months while we appealed, just a mess of a situation.
There are a few situations on why your account was suspended even without running Ads.
1) Sometimes, Google’s automated systems make mistakes. Your account might have been flagged and suspended by their algorithm incorrectly identifying it as suspicious. A simple appeal should fix this with an additional QC by the Google system.
2) What kind of content is on your site? If your HubSpot account is connected to a website with content that violates Google Ads policies, such as selling banned products, misleading content, or having a poor user experience, this could lead to a suspension automatically.
3) What I’ve ran into: is there any way your company/brand has another Google Ads account floating somewhere else? If you launch another account whether you know there’s an existing one out there or not, and Google see’s this, that’s an auto suspension as Google wants to crack down on duplicate Ad accounts. Also, if any account previously linked to your IP address, payment method, or even your personal details has been suspended for policy violations, Google might automatically suspend new accounts to prevent circumvention of their policies.
I hope this helps paint a clearer picture -
Jordan