We use SFDC as our primary CRM, but recently added a sales seat to leverage the sequence tool and new prospecting agent. Unfortunately, Hubspot’s recent update for activity integrations is severely limiting and is triggering cardinality mismatch on most activities. Their proposed solution is to do updates in our Salesforce which would have implications across our org vs allowing field customization. This would essentially force us to rebuild our custom activities and connected workflows.
For anyone using Salesforce as their primary CRM, you’ll be forced to use the old integration settings and accept that any custom activiities cannot be synced and you may be missing events you want to trigger on later.