# HubSpot Academy Interface Issue

**URL:** <https://community.hubspot.com/t/hubspot-academy-interface-issue/158892>\
**Category:** Getting Started\
**Tags:** professional, starter\
**Created:** [September 14, 2026, 4:57pm UTC](https://community.hubspot.com/t/hubspot-academy-interface-issue/158892 "2026-09-14T16:57:10Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Chris18](https://avatars.discourse-cdn.com/v4/letter/c/e8c25b/32.png) [@Chris18](https://community.hubspot.com/u/Chris18)\
**Post date:** [September 14, 2026, 4:57pm UTC](https://community.hubspot.com/t/hubspot-academy-interface-issue/158892/1 "2026-09-14T16:57:10Z")

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I am totally aware that HubSpot has updated its interface in an organised way. Prior to the new version, every video lesson was normally displayed on the right side, and all the texts in the Resources section were displayed on the left side. Once the new settings were updated, the order was reversed: the video lesson was on the left side, and the Resources section was on the right side.

Do other learners see this version like me, or am I the only person viewing this slightly strange version? Any thoughts on this issue?

Cheers!

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**Author:** ![STierney](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stierney/32/186066_2.png) [@STierney](https://community.hubspot.com/u/STierney)\
**Post date:** [September 14, 2026, 11:09pm UTC](https://community.hubspot.com/t/hubspot-academy-interface-issue/158892/3 "2026-09-14T23:09:56Z")

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Hey @Chris18,

Thanks for posting in the Community!

I’ve logged into my personal portal, as well as my test account, neither of which reflected the update you’re seeing. Can you please:

-Log out of your account and back in  
-Try a different browser  
-Attempt opening your account in an incognito window

If you see the same layout in every one of these scenarios, can you please upload a screenshot? I can see what we may be able to find out should the issue persist.

Shane, Community Manager

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**Author:** ![henry\_collins](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/henry_collins/32/22544_2.png) [@henry\_collins](https://community.hubspot.com/u/henry_collins)\
**Post date:** [September 17, 2026, 12:02pm UTC](https://community.hubspot.com/t/hubspot-academy-interface-issue/158892/5 "2026-09-17T12:02:03Z")

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the new HubSpot Academy layout is part of their interface update, so the video and [Resources](http://occupyhifi.org/) sections being switched around may be intentional. It can feel odd at first, but you should get used to it after a few lessons.

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**Author:** ![jhonmu49](https://avatars.discourse-cdn.com/v4/letter/j/a183cd/32.png) [@jhonmu49](https://community.hubspot.com/u/jhonmu49)\
**Post date:** [September 17, 2026, 12:14pm UTC](https://community.hubspot.com/t/hubspot-academy-interface-issue/158892/6 "2026-09-17T12:14:55Z")

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I liked the new interface

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**Author:** ![STierney](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stierney/32/186066_2.png) [@STierney](https://community.hubspot.com/u/STierney)\
**Post date:** [September 18, 2026, 4:52pm UTC](https://community.hubspot.com/t/hubspot-academy-interface-issue/158892/7 "2026-09-18T16:52:07Z")

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Hey @Chris18,

Thanks for providing this screenshot!

Can you please confirm whether or not the platform is still working as-expected? I want to get as much context as we can and tag in @APernell from our Academy team.

Shane, Community Manager

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**Author:** ![Chris18](https://avatars.discourse-cdn.com/v4/letter/c/e8c25b/32.png) [@Chris18](https://community.hubspot.com/u/Chris18)\
**Post date:** [September 18, 2026, 5:25pm UTC](https://community.hubspot.com/t/hubspot-academy-interface-issue/158892/8 "2026-09-18T17:25:08Z")

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Hello Shane @STierney ,

Thanks so much for your follow-up on my issue.

The layout of the platform has remained the same (the lecture video is on the left side, and the resources section is on the right side) as of today, as I mentioned above. What I literally mean is that the platform’s layout doesn’t appear correctly as I expected. I just wanted to confirm with you whether the platform itself has changed its layout design.

Cheers!

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**Author:** ![STierney](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stierney/32/186066_2.png) [@STierney](https://community.hubspot.com/u/STierney)\
**Post date:** [September 18, 2026, 5:31pm UTC](https://community.hubspot.com/t/hubspot-academy-interface-issue/158892/9 "2026-09-18T17:31:58Z")

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Hey @Chris18,

Apologies for the miscommunication. What I was clarifying is whether or not you can still take courses and receive certifications, as-expected. I do understand that the layout is still reversed on your end, but I wasn’t sure whether or not the functionality of the courses themselves was still working.

Shane, Community Manager

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**Author:** ![Chris18](https://avatars.discourse-cdn.com/v4/letter/c/e8c25b/32.png) [@Chris18](https://community.hubspot.com/u/Chris18)\
**Post date:** [September 18, 2026, 5:53pm UTC](https://community.hubspot.com/t/hubspot-academy-interface-issue/158892/10 "2026-09-18T17:53:43Z")

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Hi Shane @STierney ,

The courses I’ve taken have worked functionally so far, regardless of the new layout design. Things have been going well…As one of HubSpot users ,@henry_collins mentioned above, I’ve experienced the new HubSpot Academy layout following the updated interface/version. Right?

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**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [September 22, 2026, 12:10am UTC](https://community.hubspot.com/t/hubspot-academy-interface-issue/158892/11 "2026-09-22T00:10:22Z")

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Automatically bumped on September 22, 2026, 12:10am UTC



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**Author:** ![STierney](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stierney/32/186066_2.png) [@STierney](https://community.hubspot.com/u/STierney)\
**Post date:** [September 23, 2026, 12:26am UTC](https://community.hubspot.com/t/hubspot-academy-interface-issue/158892/12 "2026-09-23T00:26:41Z")

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Hey @Chris18,

Thanks for confirming! I still don’t see this updated in my own portal, so I’m confirming with the Academy team internally. I’ll be sure to keep you posted once I hear back!

Shane, Community Manager

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**Author:** ![Chris18](https://avatars.discourse-cdn.com/v4/letter/c/e8c25b/32.png) [@Chris18](https://community.hubspot.com/u/Chris18)\
**Post date:** [October 9, 2026, 2:11pm UTC](https://community.hubspot.com/t/hubspot-academy-interface-issue/158892/14 "2026-10-09T14:11:18Z")

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Hi @STierney , Any updates on the interface issue discussed above? My HubSpot interface has remained in the new format, with the video lecture on the left and the content section on the right. Super weird! I’d like to know how to fix this persistent issue ASAP. Why has this issue occured with my learning account?

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**Author:** ![STierney](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stierney/32/186066_2.png) [@STierney](https://community.hubspot.com/u/STierney)\
**Post date:** [October 9, 2026, 2:42pm UTC](https://community.hubspot.com/t/hubspot-academy-interface-issue/158892/15 "2026-10-09T14:42:27Z")

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Hey @Chris18 ,

Thanks for following up here! I can confirm that my portal now also reflects this interface. This is the new, expected Academy layout.

I hope this helps!

Shane, Community Manager

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**Author:** ![Chris18](https://avatars.discourse-cdn.com/v4/letter/c/e8c25b/32.png) [@Chris18](https://community.hubspot.com/u/Chris18)\
**Post date:** [October 9, 2026, 7:50pm UTC](https://community.hubspot.com/t/hubspot-academy-interface-issue/158892/16 "2026-10-09T19:50:14Z")

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@STierney Many thanks for your response.
