Hubspot Academy didn't save my progress

I completed every lesson up to the final exam and passed every quiz including the assignment. I logged off to study; when I logged back in, no progress was recognized forcing me to start all over again. Screenshots of emails from Hubspot notifying me of completed lesson test breakdown and confirmation of passing the email marketing exercise are attached.

Hey @castlemily,

Thanks for flagging this. We’ve seen several reports of Academy certifications/ courses not loading, and we’re looking into it with the team now. We’ll update this thread as soon as we hear back!

Thanks for your patience on this!
Sam, Community Manager

Hey all!

Thanks for your patience while we looked into this! Our team has deployed a fix, and we’re seeing it resolve the issue for other users. Could you please give it another try and let us know if you still run into any trouble?

Thanks you!

Sam, Community Manager