HubSpot Academy Certificate not delivered

Academy HubSpot Academy Support
1

I passed the Frictionless Sales exam on October 1 with a score of 46/60, but I cannot download my certificate. The screen says “21 minutes left,” and it has remained unchanged for hours. Could the Academy team check my certificate status? [email] Thanks.

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2

I also have the same problem

3

my email is [email]

Moderator’s note: For your information, the HubSpot community is a public space. Therefore, I have edited your content for security and confidentiality reasons.

5

Hi @dbreto2703 and @UNITEC, thanks for reaching out to the HubSpot Community!

We are aware of this behavior and are currently looking into it.

We’ll let you know as soon as we have an update.

Thanks for your patience and understanding,

Bérangère

6

Hi @UNITEC and @dbreto2703, Just getting back to you on this :blush:

We were experiencing an issue, but the team has now fixed it! Could you please try again and let me know how it goes?

Thanks, and please feel free to reach out if you have any questions!

Bérangère

7

Hi Berangere,

Thanks a lot for the follow-up.

I just checked my HubSpot Academy account and confirmed that all four of my recent certificates were delivered. I was also able to post them to my LinkedIn profile. Thank you for your efforts in making this possible.

Thanks again,

Dam